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The Library

Welcome to the Library, your resource for information on Manhattan Associates. We invite you to read, watch and listen, to find out more about how we help companies optimize their supply chains from source to consumption.

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Applying the Power of Manhattan Associates’ EEM: Using Evaluated Receipt Settlements to Automate the Order-to-Pay cycle and Cut Costs White Papers
Many retailers have started to use Evaluated Receipt Settlement as a way to examine their order-to-pay cycle for opportunities to decrease the overhead associated with processing invoices and payments. In addition to realizing substantial savings through automation and electronic communication, there is often a significant gain in overall supply chain efficiency—leading to a decrease in logistics costs. Download (PDF)
Demand Chain Optimization White Papers
Managing the demand chain, from manufacturers through wholesalers, distributors and retailers, and onto consumers, is a daunting task. Creating efficiency in the demand chain requires a combination of art and science. Download (PDF)
Demand Forecasting 2.0: Introducing the Unified Forecasting Method™ White Papers
This paper provides a detailed overview of Manhattan’s optimized Demand Forecasting solution, including a high-level explanation of our Unified Forecasting Method™ (UFM™)—a built-in intelligence that automatically manages the mixture of demand pattern, from intermittent and seasonal impacts to the changing demand pattern over the lifecycle of a SKU. Download (PDF)
Doing More on the Store Floor: Five Steps to Capture and Keep Cross-Channel Customers White Papers
With consumers’ growing expectations to shop the way they want, traditional brick-and-mortar retailers have overcome their fear of ecommerce cannibalization of store sales, adopting dotcom storefronts and strategies to help ensure a consistent experience across all channels. With cross-channel sales expected to reach $1.1 trillion, or 38% of total retail sales by 2012, retailers must learn to do more on the store floor in order to capture and keep valuable cross-channel customers by delivering a zero disappointment retail experience. Download (PDF)
Driving Top-Line Growth Through Vendor Buybacks White Papers
Optimizing open-to-buy and the use of shelf space is critical to driving additional retail sales. By spotting and dealing with slow-moving merchandise in an effective manner through vendor buybacks, retailers can free up capital quickly that can be used for fresh merchandise to drive top-line growth. Download (PDF)
Gain Control Over Inbound Shipments With a Prepaid-to-Collect Conversion White Papers
Many companies remain unaware of how much their inbound freight actually costs because these charges are "buried" in the prices they pay for goods. In fact, freight allocations average 4 to 7% of overall product cost. In this paper, we examine best practices to give today's companies more control over and visibility into inbound shipments by converting freight from prepaid to collect—ultimately reducing transportation costs. Download (PDF)
Generate Value Throughout the Entire Supply Chain Enterprise White Papers
This paper focuses on how lean, agile and Six Sigma concepts can be effectively leveraged to create value throughout the extended supply chain. It is no longer sufficient to consider only lean, agile and Six Sigma in terms of just traditional manufacturing, a more revolutionary approach is now necessary as illustrated in the iceberg diagram manufacturing is only the tip of the iceberg. Download (PDF)
Importer Security Filing: The 10+2 Rule White Papers
The Importer Security Filing capability, part of Manhattan’s Supply Chain Visibility solution, provides a means to gain visibility into your extended supply chain while giving you the ability to simplify the ISF data collection and filing process. By leveraging the information inherently available within the visibility platform, you can automate the data collection process and greatly simplify compliance with the latest importer regulations from the Department of Homeland Security—avoiding the potential for errors and reducing costs. Download (PDF)
Investment Buying White Papers
The main objective of investment buying (IB) is to maximize profit for wholesalers, retailers and other distribution entities. Because IB's focus on ROI results from incremental purchases, companies will see increased inventory levels and less frequent turns—which is often viewed as counter to traditional replenishment models. Download (PDF)
Last Things First: Using Reverse Logistics to Boost Asset Recovery White Papers
Market needs are changing—customers are becoming more demanding, product life cycles are shortening and regulations are emerging—forcing businesses to become more aware of the need for a robust reverse logistics management system. This paper will address the current reverse logistics market before recommending process implementation guidelines to take both business-to-consumer (B2C) and business-to-business (B2B) returns from a burdensome task to a profit generating process. Download (PDF)
Multi Channel Planning Whitepaper White Papers
As cross-channel shopping becomes mainstream, and online shopping takes an ever increasing share of sales, organizations need to re-evaluate whether their current solutions are truly adequate for multi-channel planning. This paper explores the reasons why each channel requires a different planning approach and why planning solutions need to not only support this level of differentiation, but also provide cross-channel visibility and inventory planning capabilities. Download (PDF)
Point of View: Changing Consumer Behaviors Are Re-Casting the Role of the Store Associate White Papers
Because customer behaviors are changing, the role of the store is changing, too—and so is the role of store associates. As retailers respond to these changes with cross-channel retail processes, the character of a store begins to change. No longer is the store used solely as an end point to consummate sales with walk-in customers. There is now an opportunity to use the store as an operational node for many transactions, making the store associate a vital link between today’s cross-channel shopper and the supply chain. Download (PDF)
Pop-up Supply Chains: Leveraging Network Assets for Dynamic Distribution White Papers
How do companies cope with the 'perfect storm' of conditions that has culminated in recent years—the rise of e-commerce, SKU proliferation, channel proliferation? An efficient supply chain is no longer enough. A fulfillment point may ‘pop-up’ quickly, serve a new purpose and then fade back to its original state. It takes organizational flexibility and supporting technology to create this kind of network. This paper will describe how we got here and what a 'pop-up' supply chain looks like to enable companies to thrive in today’s environment. Download (PDF)
Supply Chain Intelligence: Next Generation Business Intelligence for the End-to-End Supply Chain White Papers
What are the two indispensible things you need to ensure an optimal supply chain design and a ruthlessly efficient execution? You need to combine "information" (the communication or reception of knowledge) with "intelligence" (the ability to apply knowledge to manipulate one's environment as measured by objective criteria). This paper provides an overview of Manhattan's Supply Chain Intelligence platform application, combining world-class business intelligence technology, tight integration with Manhattan solutions and a vast array of best practice KPIs and pre-defined reports. Download (PDF)
The Power of a Packaged WMS Solution: A Look at the Challenges of the WMS IBM i Legacy User Base White Papers
In this paper, we’ll look at the challenges of the WMS IBM i legacy user base and what these companies need to consider in evaluating, implementing and upgrading a WMS. Legacy software does not necessarily depend on technology, platform or language—the most important considerations are how well it meets your constantly changing business needs and how effectively it enables your company to reduce costs, increase services levels—and promote bottom-line revenue growth. Download (PDF)
Transportation Lifecycle Management: Flexible Deployment Options for an Expanding Market White Papers
There has been significant growth in alternate TMS sourcing options—most notably the growing adoption of outsourced hosting such as Software as a Service (SaaS) and Cloud Computing. These new options provide significant flexibility for companies to meet strategic deployment needs and leverage outsourced IT resources to minimize upfront investments, speed time to benefit and leverage industry-leading technology. This paper outlines some of the factors that should be considered in evaluating the alternative TMS sourcing options and establishing the right long-term strategy for your company. Download (PDF)
Vendor Compliance: Automating the Chargeback Process with Extended Enterprise Management White Papers
The management of vendor chargebacks can often be a labor intensive process of tracking non-compliance; determining charge amounts; processing chargebacks in an accounts payable application; communicating the charge to your vendors; and managing vendor questions, complaints, and expectations. Manhattan Associates’ Extended Enterprise Management (EEM) solution, formerly known as Trading Partner Management (TPM), has capabilities specifically designed to streamline this business process. Download (PDF)
White Paper: Multi-Echelon Inventory Optimization White Papers
The optimal deployment of inventory is a vital business function for an enterprise. This paper will examine alternative approaches for tackling the thorny problem of managing inventory in a multi-echelon network and will present a method for minimizing inventory across echelons while simultaneously meeting all of your customer service goals. Download (PDF)
 

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