Distribution Management
Labor Management
Labor Management: Optimize the Warehouse Workforce
Labor is a significant cost—typically 55% of the total cost of warehouse operations—yet it is among the most manageable. Manhattan Associates' Labor Management enables your warehouse to be more productive with the workforce it has, or find new ways to cut costs. At the same time, it decreases employee turnover by providing essential feedback to workers—feedback that rewards efficiency, quality and safety. These improvements ultimately lead to faster order fulfillment and flawless execution.
Labor Management works by storing your database of standards for every key task. For each associate, the actual times for task completion are monitored in real time and compared to standards. Employees at all levels receive immediate feedback on their performance. Performance data is useful for:
- Performance reviews and incentive calculation: determining fair performance targets, and aligning hourly pay rates and incentives with performance results, using activity-based compensation criteria
- Workload analysis and balancing, across functional areas and zones, through integration with Warehouse Management
- Productivity reports by supervisor, employee, warehouse or team: in-depth labor metric analysis, scorecard functionality and performance alerting capabilities through integration with Supply Chain Intelligence
- Simulating the impact of changes to slotting strategies or approaches through integration with Slotting Optimization.
Forecast Labor Needs
Labor Planning—Labor Management's forecasting tool—utilizes historical data to estimate future receipts, and then optimizes the balance of overtime, regular and temporary labor needed to meet demand. With accurate forecasts, managers can improve labor efficiency, reduce overtime hours and increase customer service levels, even through seasonal fluctuations.
Labor Scheduling Optimization
Labor Scheduling Optimization works with Labor Management to automate workforce planning and scheduling, lowering unit labor costs and increasing customer service and productivity. This intuitive solution optimizes information about order flow and priority, adeptly matching employee skill sets to meet specific orders during the labor scheduling process. The first Labor Scheduling solution built by distribution experts—using real-world distribution test cases—Manhattan's solution is optimized for the unique and complex needs of distribution centers.
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Explore the Distribution Management process - click the diagram below for an interactive approach to understanding Manhattan's solution.
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